Website Privacy Policy
I am committed to protecting your privacy and handling your personal information securely and responsibly. This policy explains how information may be collected and used when you visit my website or contact me through it.
The Data Controller is Ellen Vintner.
ICO Registration Number: C1333709
Email: counselling@ellenvintner.org
What we collect
If you contact me through the website contact form, I will receive the information you choose to provide, such as your name, contact details and the content of your message. I will use this information only to respond to your enquiry and, where appropriate, arrange an initial telephone conversation or counselling appointment.
Please avoid including highly sensitive or detailed personal information in the website contact form.
My website is hosted by Wix, which may also collect technical information when you visit the site, such as your IP address, browser or device information and information about how the website is used.
Cookies
This website uses cookies that are necessary for the website to function securely and correctly. My website is hosted by Wix, which may use essential cookies and related technologies in providing the website.
You can manage or delete cookies through your browser settings, although disabling essential cookies may affect how the website functions.
How your information is used
Information you provide through the website will only be used for purposes connected with your enquiry and the services I provide. I do not use your personal information for advertising or sell it to third parties.
Wix provides the website hosting and associated technical services and may process information as part of providing those services.
Security and retention
I take reasonable steps to protect personal information provided through this website from unauthorised access, loss or disclosure.
Information submitted through the website will only be retained for as long as reasonably necessary for the purpose for which it was collected and in accordance with my legal, professional and insurance obligations where these apply.
If you become a counselling client, the way your information is stored, used and retained is explained more fully in my separate Client Privacy Policy.
Your rights
Under UK data protection law, you have rights relating to your personal information, including the right to request access to information held about you and, in certain circumstances, to ask for information to be corrected or deleted.
If you have any questions about how your information is handled, or wish to exercise your data protection rights, please contact me at counselling@ellenvintner.org.
You also have the right to raise a concern with the Information Commissioner's Office (ICO).
Links to other websites
This website may contain links to other websites. Once you leave this website, I am not responsible for the privacy practices or content of those external sites. You should refer to the privacy policy of the relevant website.
Changes to this policy
I may update this policy from time to time to reflect changes to the website or to legal requirements. The latest version will always be available on this page.
Updated: August 2026